Privacy Policy

At Dracula Casino, we understand that player trust is earned by ensuring confidentiality, transparency, and accountability when handling personal data. As a responsible gaming operator licensed under the Curaçao Gaming Authority (CGA), our primary commitment remains protecting your privacy while delivering an entertaining online experience.

Collection of Personal Information

To provide you with services tailored to your preferences, we collect necessary information that includes but is not limited to:

• Full name
• Date of birth
• Address
• Telephone number
• Email address

This data helps us communicate effectively regarding important updates on promotions and policies as well as assist in responsible gaming practices.

Usage Purposes

We use the collected data for several key purposes:

• Account creation and verification.
• Promotional communications, such as sending out newsletters with latest offers or informing about new game releases.
• Support ticket management to resolve queries efficiently.
• Compliance with legal obligations under various jurisdictions and regulatory bodies.

Data Storage Security

We take the safety of your data seriously by adhering to strict security protocols:

• Data is stored on servers protected by a combination lock and fireproof storage units in secure locations.
• Access to personal information requires multi-layered authorization.
• Regular audits ensure our infrastructure and practices meet evolving industry standards.

Sharing Your Information

We do not share your data with third parties except when it is essential for the following reasons:

• Legal compliance under Curaçao Gaming Authority regulations, and applicable international agreements on online gaming regulation.
• Required sharing with banks or payment processors to ensure smooth transaction processes.
• Participation in anti-money laundering (AML) activities.

Your Right to Data Access

As a valued customer, you can exercise your right by sending an email request via our contact page to access the information we collect and maintain about you.

Changes to Our Policy

This policy may undergo changes as needed. Changes will be communicated promptly through in-game messages or direct emails for active players. To stay informed about updates on data collection, usage, sharing policies, please check back here occasionally.

If there are any concerns or inquiries regarding this Privacy Policy, please feel free to reach out via our Support Team available 24/7 within the platform.

Your trust and satisfaction are key factors we strive to uphold daily while providing a memorable experience for all.